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Q Do you provide technical support and warranty?
A Yes. We provide comprehensive technical documentation (drawings, test reports, manuals). Our products come with a standard 12-month warranty from the date of shipment against manufacturing defects. Our engineering team offers technical support for installation, commissioning, and troubleshooting.
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Q Can you produce custom transformers according to our specifications?
A Yes, absolutely. Customization is our strength. We can engineer and manufacture transformers based on your specific requirements .Please share your detailed specifications or technical drawings for a formal quotation.
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Q What is your production capacity and lead time?
A Our standard production capacity is [e.g., 10,000 units/year]. For standard models, the typical lead time is 7-10 days. after order confirmation. Lead times for custom-designed transformers vary based on technical complexity and order volume. We provide a specific production schedule upon project finalization.
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Q What are your manufacturing standards and certifications?
A Our production strictly adheres to international standards such as IEC, IEEE, ANSI, and GB. We hold relevant certifications including ISO 9001 for quality management, and our products can be certified according to customer requirements (e.g., CE, UL, CSA). Please contact us for specific certification details for your target market.
